Building safer healthcare environments with Timian Learning & Development
Our BILD Act certified training programmes are developed to meet the unique challenges healthcare professionals face, and equip your staff with the skills and techniques to create safe environments and foster positive relationships across all healthcare settings.
BILD Act Certified training for de-escalation and crisis prevention
We believe everyone in healthcare plays a vital role in crisis prevention and de-escalation. That’s why we offer a holistic approach that supports staff, clinicians, managers and leadership – empowering them in their respective roles.
We recognise that each healthcare environment is unique. Our training is designed to meet you where you are, building on your existing practices and expertise. With over 30 years of experience, we’ve helped countless healthcare providers across the UK learn how to support people, not just manage behaviours.

A holistic approach to staff safety
Timian goes beyond traditional crisis prevention programmes. We focus on staff-to-staff and staff-to-patient relationships, incorporating positive behaviour support and trauma-informed practices. This approach fosters healthy communication and a more positive working environment for everyone. Our customisable approach ensures staff receive training specific to their roles, saving you time and money. Upon completion of Timian training, your staff will, depending on their level of training, be able to:
- Communicate effectively through conflict situations
- Employ verbal de-escalation techniques
- Manage aggressive behaviour using avoidance, redirection, and blocking techniques
- Protect themselves from physical attacks
- Utilise appropriate restraint techniques (where applicable)
- Create a safe and supportive environment for patients and staff
Getting started with Timian
Our blended learning approach employs a variety of engaging learning strategies to enable effective transfer of skills into practice


Register
Browse our website for upcoming in-person training sessions near you, or contact us to arrange on-site training for a group of trainers.

Train
A designated staff member will attend our instructor course and become a certified Timian trainer. This individual will then train the rest of your staff, ensuring consistency and tailoring the training to your specific needs. They will also receive ongoing support and updated materials to maintain their expertise.

Empower
Your certified Timian trainer will deliver our proven practices while incorporating your school’s policies. This comprehensive training equips staff with the skills to build positive relationships, de-escalate conflicts, manage challenging behaviours, and foster a safe and supportive learning environment.
Our training equips staff with the essential skills to build and maintain positive relationships. This skill allows staff to create a safe and supportive space for everyone – patients, colleagues, and visitors. Our training focuses on:
- Building Rapport
- Managing Emotions Effectively
- Communication breakdowns
- De-escalating Incidents
- Responding with Dignity and Respect
- Reduce staff injuries
- Minimise the need for physical restraints
Healthcare sector insights
Positive Behaviour Management Train-The-Trainer Pogramme: The Technology Centre, Ellesmere Port Explore hands-on training designed to equip your team with essential skills and strategies, find our latest dates here 8th –...
Positive Behaviour Management Train-The-Trainer Pogramme: Sale Rugby Club Explore hands-on training designed to equip your team with essential skills and strategies, find our latest dates here 24th – 27th November...
Positive Behaviour Management Train-The-Trainer Pogramme: ACI Training, Chepstow Explore hands-on training designed to equip your team with essential skills and strategies, find our latest dates here 3rd – 6th November...
PBM Train-The-Trainer Pogramme: The Technology Centre, Ellesmere Port Explore hands-on training designed to equip your team with essential skills and strategies, find our latest dates here 20th – 23rd October...
Positive Behaviour Management Train-The-Trainer Pogramme: Shishukunj Bhavan, London Explore hands-on training designed to equip your team with essential skills and strategies, find our latest dates here 13th – 16th October...
Positive Behaviour Management Train-The-Trainer Pogramme: Coventry, Venue TBC Explore hands-on training designed to equip your team with essential skills and strategies, find our latest dates here 6th – 9th August...



Speak to us
Our BILD Act certified training has a proven track record of success in reducing the use of physical restraints and improving staff’s ability to manage challenging behaviour safely.
For more information on our training, please get in touch with a member of our team.
+44 800 987 4075
hello@timian.co.uk
Address
5 Churchill Place, London, England E14 5HU