Creating safe, supportive social care environments with Timian Learning & Development
Our trauma-informed training, built on core principles of de-escalation and crisis prevention, empowers care staff to create safe spaces where everyone feels secure and respected. This approach benefits a wide range of social care organisations, from day services to residential care facilities.
BILD Act certified training for organisations in social care
The social care sector is dynamic, with every day presenting unique challenges. Staff need to be adaptable and possess a diverse toolkit of techniques to respond effectively to any situation or individual they encounter.
Timian’s unique approach recognises the diverse needs within social care. We utilise a train-the-trainer model, combining our expertise in de-escalation with your trainer’s in-depth understanding of your specific service and client group. This ensures our training seamlessly integrates with your existing practices, fostering a safer and healthier work environment.

Preventative safety measures through communication and respect
Timian’s train-the-trainer model empowers you to cultivate a culture of safety for staff, clients, and their families. Our training equips professionals with the confidence to prevent situations from escalating through:
- Identifying stress triggers and their consequences
- Understanding behaviour as a form of communication
- Developing effective perception-checking skills
- Employing the five core conflict resolution styles
- Distinguishing between different trauma types.
- Implementing positive behaviour support strategies
Getting started with Timian
Our blended learning approach employs a variety of engaging learning strategies to enable effective transfer of skills into practice


Register
Browse our website for upcoming in-person training sessions near you, or contact us to arrange on-site training for a group of trainers.

Train
A designated staff member will attend our instructor course and become a certified Timian trainer. This individual will then train the rest of your team, ensuring consistency and tailoring the training to your specific needs. They will also receive ongoing support and updated materials to maintain their expertise.

Empower
Your certified Timian trainer will deliver our proven practices while incorporating your school’s policies. This comprehensive training equips staff with the skills to build positive relationships, de-escalate conflicts, manage challenging behaviours, and foster a safe and supportive learning environment.
The Timian Learning & Development difference
Our programmes equip staff with the skills to build and maintain positive relationships, prioritising emotional, psychological, and physical safety for everyone. We emphasise building rapport, managing emotions, de-escalating incidents effectively, and responding with dignity and respect.
Our programmes include dedicated modules on the fundamentals of crisis prevention and de-escalation. These modules equip your staff with the skills and techniques to create safe environments and foster positive relationships.
While prevention is ideal, we also recognise the importance of equipping teams to manage situations that may escalate. With our training, your staff will gain the skills to:
- Address emotions, stress triggers, and potentially volatile situations effectively
- Communicate through problem-solving techniques and navigate conflict cycles
- De-escalate situations using verbal intervention strategies
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Speak to us
We recognise that every human services organisation has unique needs when it comes to safety and staff development. We’ll work collaboratively with you to identify the most suitable training programmes for your specific environment.
For more information on our training, please get in touch with a member of our team.
+44 800 987 4075
hello@timian.co.uk
Address
5 Churchill Place, London, England E14 5HU