How to create a positive workplace culture

James Hourihan, Author

A positive workplace culture is essential for any organisation, but it is especially important in education, health and social care services. These are  people-oriented sectors that require employees and leaders to be able to deliver a high quality of care or education, while dealing with sensitive and sometimes difficult situations.

What is workplace culture? 

Workplace culture can be defined as the values, norms and beliefs that shape how staff interact with each other, their managers, patients, students and so forth. In fact, 77% of applicants consider organisational culture before applying for a job, besides other factors like salary and working hours. 

Regardless of whether you’re a teacher, nurse, social worker, administrator, or manager, organisational behaviour has a significant impact on how you work to support people. A positive work culture has the power to improve employee morale, reduce staff turnover and absenteeism, build social trust and create better outcomes for everyone involved. 

So, how can you create a positive workplace culture in your organisation?

1. Encourage open communication & collaboration: One of the keys to a positive workplace culture is honest communication. Employees should feel like they can openly share their ideas, concerns and suggestions with management, without fear of retribution. This will lead to improved confidence and teamwork between staff members, as well as further self-development opportunities.

2. Learn to understand behaviour: For staff who work with individuals most vulnerable in society (eg: the elderly, children, and those with chronic health conditions or disabilities) understanding the reasons behind challenging behaviour can help organisations effectively meet the needs of the individual. Our positive behaviour management courses teach staff to recognise behaviour and trauma to manage situations safely and ethically as part of a tailored support plan. 

3. Celebrate personal achievements: One of the best ways to create a positive work culture is to recognise employees’ achievements, big or small. This could be anything from praising someone for going above and beyond for a patient or student, to presenting an award for outstanding customer service. Recognising positive behaviours makes staff feel appreciated and valued, which leads to higher levels of job satisfaction and motivation.

4. Lead by example: As a leader, you should set the tone for everyone within your organisation. By consistently exhibiting positive behaviours that you want to see within the workforce or community, this helps encourage staff and their students, patients or nursing home residents to adopt the same principles. which in turn, creates a culture of respect and equality. 

Maintain a positive culture with help from Timian 

We all want a workplace where people feel valued and supported. Creating a positive culture doesn’t happen overnight – it takes time, effort and commitment. But with our help, your organisation can become a thriving place where everyone has a chance to succeed. Make the first move and call Timian on 0800 987 4075 or fill in the form on our website to get in touch. 

James Hourihan


Timian Learning and Development Ltd.

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