The duties of a healthcare provider or social worker is vital and not without its difficulties. According to one study, two-thirds (67%) of NHS workers experience aggressive behaviour from a patient at least once a year, whereas 70% of care homes record at least one instance of challenging behaviour from residents.
In health and social care settings, ‘challenging behaviour’ is a broad term used to describe any behaviour that poses a threat to the safety of an individual or those around them and it can take many forms, from aggression and self-harm to property damage, verbal abuse and disruptive behaviours like screaming.
Clearly, the statistics above highlight just how important behaviour management training in health and social care is for staff to have the necessary skills and knowledge to achieve a positive workplace culture.
How positive behaviour management training can help
Positive behaviour management is a framework that uses proactive approaches in response to challenging behaviours. Essentially, it is based on the principle that all behaviour is a form of communication and when the needs of those who receive care are acknowledged, this will lead to more positive outcomes for all parties involved.
We believe in the power of positivity and allowing people to live their best lives. Timian works with hundreds of social and health care organisations across the UK to develop proven individual response strategies, whilst reflecting the core values of dignity and care in every initiative we take on.
Some of the key benefits of our positive behaviour management training in health and social care include:
- Understand the root causes of challenging behaviour
One of the most important aspects of our PBM training is understanding the potential factors that contribute to challenging behaviour, such as physical conditions (eg: pain, fatigue or illness), communication difficulties (auditory sensory disorder), or past trauma. Once staff identify the root causes, they can be better equipped to de-escalate situations and provide the best possible care.
- De-escalate situations
In any health or social care environment, there will inevitably be times when, despite our best efforts, inappropriate behaviours still occur. If this happens, it’s important that staff are able to de-escalate the situation quickly, effectively and safely. This might involve using calming language or breakaway techniques – all covered in our positive behaviour management training course.
- Develop healthy relationships
It’s important for workers to develop healthy relationships with the people they support as this can help to prevent challenging behaviour from arising in the first place and build a strong foundation. Effective communication is key towards addressing behaviour and increasing trust, meaning individuals are likely to cooperate better with staff when they feel safe and respected.
- Create productive & positive environments
The ultimate aim of positive behaviour management is to maintain a safe and healthy environment. Our training focuses on non-restrictive physical interventions and breakaway strategies to help manage challenging behaviour. As a result, staff members feel more empowered and confident to do well in their jobs which in turn reduces risk, staff turnover and boosts employee morale.
Get in touch
Would you like to book a course for your health or social care organisation? If so, call 0800 987 4075 for more information or fill in the form with your details and we’ll be happy to help with your enquiry.